Results · Work · Testimonials

The proof is in the work.

A look at the kind of work I take on, the difference it makes, and what the people I’ve worked alongside have to say.

20+
years across admin, marketing, operations, projects & events
100+
businesses supported across Australia
Featured Case Study
Notes to Narrative Notion dashboard case study
Systems

A custom Notion Business Operating System for Notes to Narrative

A new business was standing up services, clients, proposals and processes all at once, with nothing in one central place. We designed and built a connected Notion workspace that gave it a structured operational foundation from day one.

Key features

Central dashboard for daily priorities, connected client, proposal and project databases, and a business playbook, resource library and insights.

The result

A structured system that supports the full client journey from day one, and grows with the business.

Notion Workspace Design Systems Structuring Workflow Optimisation
Read the full story →
Selected work

Operations

 

Backend reset for a growing consultancy

The situation

Admin and processes had fallen behind as the work ramped up, nothing documented, everything in one person’s head.

What I did

Mapped and documented core workflows, reorganised the CRM, and built repeatable templates and systems.

The result

A business that runs on systems, not memory, and onboarding that no longer starts from scratch.

Events

 

End-to-end event delivery

The situation

A client wanted to run a launch event but had no capacity to plan or coordinate it.

What I did

Handled concept, suppliers, run sheet, budget and on-the-day delivery from start to finish.

The result

A smooth, well-run event, and a client who got to be present instead of panicked.

Admin

 

Inbox & scheduling takeover

The situation

A consultant was losing hours each week to email, scheduling and client coordination.

What I did

Took over inbox management, scheduling and day-to-day client comms with a clear system.

The result

Hours back every week, and nothing slipping through the cracks.

Marketing

 

Consistent visibility through a busy season

The situation

Marketing kept falling off whenever the client got busy with delivery.

What I did

Built a lightweight content rhythm, batched and scheduled, and kept it running through peak periods.

The result

A steady, consistent presence, even in the busiest weeks.

Website & graphic design

Alongside the behind-the-scenes work, I design websites, brand pieces and social graphics. A few recent examples.

BOD
Website design — Babysitters on Demand
BSH Website
Website design — The Babysitters Hub
Milky Lane
Website design — Milky Lane Jewellry
Website design — Green Horizon Events
cfpi
Website design — Centre for Performance & Insight
BOD Design
Graphic design — brand collateral for The Babysitters Hub
“

In just a few weeks with Lia we’ve already seen remarkable results. She zeroed in on our unique challenges, crafted a bespoke action plan, and keeps us on track with clear, regular updates.

Roads Accounting
In their words
“

Within days we had a new brand direction, a modern, usable website and a solid marketing plan — exactly what we needed to move forward with confidence.

D-Luxx Nails
“

Lia has been the backbone of several projects we’ve delivered. She’s efficient, strategic and genuinely invested in the outcome.

Engagement Consultant
“

Lia is my go-to for marketing and business advice. A fabulous sounding board with a real wealth of knowledge behind her.

The Marketing Equation
“

Impressed with her fast, efficient service and attention to detail. Always willing to go above and beyond — forever the professional.

Claire M
“

I recently connected with Lia through her Motion Marketing program. Lia went above and beyond providing me with an exceptional overview of my current marketing situation and how to grow my brand further using a range of marketing mediums that I didn’t even think about utilising.

Thanks again Lia for your valuable time and knowledge, I look forward to working with you and the team further on the building of my brand and business.

KyLie Walter
“

Huge shout out to Lia for taking the time out of her weekend to help re-word and re-work my information package for my clients. I am looking foward to working with her in the months to come.

buckman entertainment
“

Lia gave me the time to make an informed decision prior to engaging her services which was really useful when I was feeling quite overwhelmed. She got things done quickly and efficiently.

Milky Lane Jewellery
“

Lia has been a great asset to my business. She has managed my business Facebook Page and Instagram for me and made the process easy. She was especially helpful with last minute requests to promote events, even with little notice. Thank you Lia!

The Modern Doula
“

Lia & Rush Consulting (Now Pivot and Propel) was of the highest quality, I’d recommend their services to anyone!

MIB Racing
“

I did FB training with Lia, I can’t thank her enough, she is such a beautiful inspiring person and can’t recommend her highly enough, thank you so much

Princess Petites
“

I was looking for a bit of help getting a business better exposure online and Rush Consulting (now Pivot and Propel) jumped at the opportunity and continues to this day to go above and beyond always willing to help!

nerd garage
“

Lia is fab! If you’re thinking of using her services- then run, don’t walk! Constantly helping out- giving great ideas and helping in whatever way possible!

Subiaco Skin Care Centre

Want results like these in your business?

Tell me what’s feeling messy, I’ll tell you how I’d help.